IWFM Level 3 Certificate – Starts September ’23

The purpose of this course is to equip you with the knowledge, skills and competence to use as a facilities manager in a range of first-line manager/supervisor environment. This course will provide you with an understanding of management within the context of an organisation and the role of leadership and management within the facilities management environment. You will learn how to manage and develop relationships in the workplace, deliver service in the workplace and how to work with costs and budgets in an FM environment.

Programme Manager

Gerry Kelly

For over 40 years Gerry worked in both the Private and Public Sectors. During that time, he held the position of Chief Executive with a Semi State Organisation; Press Secretary to the Minister for Finance and Minister for Labour; Senior Director Roles in Public Relations, Human Resources, Facilities Management, Customer Service, Corporate and Social Responsibility and Emotional Intelligence in State and Semi State Bodies. Prior to working in the Public Sector, he worked in the Printing Industry where he introduced the first computer setting facility to the Commercial Printing Sector in Ireland. He was also Ireland’s Graphic Designer of the Year.

Working with Portobello Institute for the past 7 years he is Programme Manager for the Facilities Management BSc and MSc Programmes. He also provides student support and mentoring on the Institutes IWFM Programmes along with lecturing on the Institutes CSR, Customer Relations, Strategic Management and Risk Management Programmes. His main reason for supporting Portobello is to continue working with people on their personal and career development while sharing with them his world of work experiences.

Gerry has direct hands-on and tutoring experience of almost 20 years in the areas of Customer Service, Active Citizenship and Corporate and Social Responsibility and has studied Active Citizenship and Corporate and Social Responsibility at Northwestern University Chicago; Advanced Strategic Management and International Marketing at the International Management Development Institute, Geneva; Commerce at UCD and Senior Executive Development, Irish Management Institute.

Working with Multi-National Corporations in Ireland, the US and Europe he designed, developed, tutored and implemented over 100 Corporate and Social Responsibility, Customer Service, Education, Emotional Intelligence and Cross Border Programmes targeted at influencing and improving the work opportunities and lives of people living in the Inner Cities of Belfast and Dublin.

Personal Academic Tutor

Each student is assigned a personal academic tutor to support you throughout your learning journey. They are available to offer you telephone and email support at any time. You can arrange to meet them for further one to one guidance at a time convenient to you.

Many of our past graduates have found it is the opportunity to ask a simple question, seek direction and submit a draft of their assessment that supported them most to successful completion. Emailing your tutor at any stage during your programme to ask a query or submit a draft of your assessment supports you to achieve your personal best throughout your studies with Portobello.

This level of one to one support is a particular benefit to choosing Portobello as your Institute of choice to complete your studies.

Delivery Mode

This course has been specifically designed for delivery by online learning with live interactive webinar sessions. During the induction, you will be given your log-in details to the online portal, “ePortobello”. Here you will find course notes, reading lists, articles of interest and assessment guidelines. The content is structured in an easy to “find and follow” format. You will need basic computer skills such as searching the internet and typing a word document. The webinars are scheduled every 2nd week on the same evening to give structure to your learning journey and encourage you to continue to progress through the programme. The break between webinars allows you time to work on the assessment.

There is one to one tutor support available to you during your learning journey. You can upload your assessments and your support tutor will give you feedback on whether you are on the right track. Online learning allows you to study at your time with support available when you need it. Integrated throughout the programme are webinars, designed to give you the connection between theory and practice in facilities management.

Course Structure

This IWFM level 3 programme is available to study through webinars and online content. The content is available on “ePortobello” and is structured in an easy to follow “week by week” format.

The webinars are scheduled every 2nd week on the same evening to give structure to your learning journey and encourage you to continue to progress through the programme. The break between webinars allows you time to work on the assessment. It takes 24 weeks to complete the webinars with a further 4 weeks for submission of assignments at the end of the course. Webinars are recorded and should you miss a session, you can catch up with the recorded session at a later date. You will only be able to access Webinars of the group you are assigned to.

The programme commences with an induction webinar that gives you the details of what to expect throughout the course, how to access the information on ePortobello, how to contact your programme support team and an overview of the course and assessments you will complete during the 6 months of this programme. The induction session is held usually 3 – 5 days, prior to the start date of the course.

What is a Webinar?

A webinar, in the context of online learning, is a lecturer delivering a presentation or class online to a group of students. We use specifically designed e-learning software so you can participate in the class just as if you were present in the same room. You can ask a question of the lecturer at any stage during the class. The software is designed with “break-out rooms” where you can discuss a topic or complete a group exercise with a smaller group from your class. You will need a computer, laptop, tablet or smartphone that has internet connection, an audio facility so you can hear and speak during the class and a camera so your lecturer and fellow class participants can see you. The webinar is a secure online environment and only those permitted entry by the lecturer can gain access to the “classroom”. Webinars are recorded during each session and should you miss a session, you can catch up with the recorded session at a later date. You will only be able to access Webinars of the group you are assigned to.

Tutor Support

You can email your tutor at any stage during the module to ask a simple query or submit a draft of your assessment. Our programme management team are always available to offer you telephone and email support and if you need to, you can arrange to meet them for further one to one guidance.

Many of our past graduates have found it is the opportunity to ask a simple question, seek direction and submit a draft of their assessment that supported them most to successful completion.  This level of one to one support is a particular benefit to choosing this mode of study. Portobello Institute has invested in a team of programme managers and tutors who are experienced sports therapy practitioners as well as qualified and knowledgeable educators. They are available to assist you at every stage of this programme.

How will I be assessed?

Assignments are work-based, reflecting live business projects and activities. These are the core assessment techniques used for this qualification.

Use this qualification to gain entry to a BSc (Hons) in Facilities & Workplace Management

Holders of an IWFM level 3 diploma can gain entry into year 1 of our BSc (Hons) Facilities & Workplace Management degree.

Related Courses

Choosing a course that will lead you to your career of choice is a significant decision. Understanding the delivery modes, supports available, career opportunities and further study options are all key considerations when making your choice. Our course adviser team are experts in the courses Portobello offers, the employment prospects and possible progression routes to Masters programmes – they will guide you through the detail and support you with any queries you may have.

It is important you make the right choice for you and choose the Institute and course that will best suit your needs.

Your Consultant

Brandon McLean

I am Brandon McLean, the Corporate Admissions Manager here at the Portobello Institute and I can be contacted on 01 892 0035.

Education is a journey and the destination is a career that you love. I support the department that helps you to plan your journey so you can find the path that’s right for you. I have been with Portobello since 2018 and I love the elation that you can see on the face and hear in the voice of a student who talks through a complicated goal, who we can provide with a simple solution. When the conversation has finished and they can clearly see the path forward, I am thrilled. Education is a milestone in determining your future, and I cannot think of a better milestone to have a hand in.

Book a consultation

Application to this course is directly through the college.

Our experienced course adviser team are available to support you with your programme choice. If you are unsure if this programme is right for you, please email your cv to brandon.mclean@portobelloinstitute.ie for further advice or call him on 01-8920035. We will support you to map your experience to date and any previous educational experience you may have to the IWFM programmes so that you can select the course best suited to your career ambition and educational experience. We will support you to map your experience to date and any previous educational experience you may have to the IWFM programmes so that you can select the course best suited to your career ambition and educational experience.

Fees

Full Payment

Easy Payment Plan

Deposit of 30% upon booking. Balance paid in 5 instalments commencing the 1st of the month after the course starts. All additional fees such as exam body registration fees etc. are included in the easy payment plan.