Course Details
Delivered online with webinars, you can work full-time and study this IWFM Level 5 Diploma in Facilities Management. This qualification is designed for specialist facilities managers and those working at middle or senior management level who are responsible for specialised and complex functions. It is also suitable for those aspiring to work in such a role that currently work within the profession.
Fee
€5,395.00Start Date
11th September 2023Qualification
IWFM Level 5Location(s)
Portobello InstituteCourse Duration
8 monthsOverview
Over 30 weeks, this IWFM level 5 Diploma qualification gives you a broad understanding of the FM profession and provides you with the skills needed to complete complex, non-routine tasks within workplace and facilities management.
Achievement of the IWFM Level 5 Diploma in FM reflects the ability of the Facilities Manager to identify and use relevant understanding, methods and skills to address complex problems. This programme seeks to deliver to you an understanding of different perspectives, diverse approaches and an independent school of thought when proposing a course of action in the FM context. Live case studies delivered by senior industry practitioners give a real insight into the varied world of Facilities Management.
The delivery of this programme is by interactive webinar sessions and online learning allowing you the flexibility to study from a location convenient to you. Webinars are recorded allowing you the opportunity to catch up should you miss a session.
As an academic Institution we recognise, in Portobello Institute, every student has different needs. We allocate additional time at the end of each webinar for Q&A with the module lecturer. This interactive webinar, together with the one to one support available, gives a learning journey unique to your learning style and needs.
Upon completion of this programme, you will be able to;
- Learn how to manage major projects with capital spend.
- Understand how to address complex problems.
- Develop skills required to manage multi-site operations.
Why should I study this course?
An IWFM qualification, enables career progression and improves your earning potential within the industry. It is a nationally and internationally recognised qualification in the field of facilities management which enhances your credibility in the workplace. This qualification will provide you with knowledge and skills that are aligned to the Professional Standards.
Who will recognise my qualification?
Upon completion of this course, you will be awarded the IWFM Level 5 Diploma in Facilities Management. This is equivalent to a level 7 on the National Framework of Qualifications.
Qualifications Frameworks in Ireland and the UK
The Irish and UK qualifications authorities have collaborated on initiatives that promote the transparency, recognition and mobility of qualifications between our respective jurisdictions. The qualifications authorities in the UK and Ireland have agreed the qualifications frameworks in operation, Brexit will not impact this agreement. Further guidance on this framework is available here.
What will I study during this IWFM Level 5 Diploma – Starts September ’23 course?
The purpose of this course is to equip you with the knowledge, skills and competence to use as a facilities manager in a range off complex FM environments. During this course you will learn to complete critical evaluation of operational and strategic facilities management. You will learn how to develop and apply effective strategies for managing people in facilities management. You will develop understanding of the importance of risk management in facilities management as well as an understanding of financial management in facilities management.
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Organisational and Facilities Management Strategy
The module enables you to analyse, implement, review and update the facilities management strategy based on an understanding of its relationship with organisational strategies and effectively communicate the facilities management strategy to a wide audience. Understanding approaches to developing a facilities management strategy, review, implementation and communication to various stakeholders are core elements of this module.
This module enables you to undertake an analytical overview of the scope and context of facilities management, including the impact of change, development and innovation on facilities management practices and to understand how the scope and extent of the facilities management industry has changed.
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Managing People in FM
This module enables you to review, develop and implement human resource management strategies from recruitment through to exit, in compliance with employment legislation. Managing and monitoring staff performance in a facilities management context together with recruiting, retention and exiting staff are all covered during this module.
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Property, Fabric & Building Service Maintenance
This unit enables learners to develop knowledge and understanding of the principles and practices of property and fabric management in a range of different scenarios and how to plan and manage building services for a number of loacations.
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Managing Procurement and Contracts in FM
This module enables you to apply the principles of procurement, contracts and contract management in various facilities management scenarios and evaluate decisions made. It enables you to use and manage different types of contracts, develop specifications and terms and conditions for the procurement of goods and services and manage costs.
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Risk Management in FM
This unit enables learners to develop knowledge and understanding of the principles, techniques and methodologies of risk management in a range of scenarios and the Facilities Manager’s role in business continuity planning and disaster recovery.
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Development and Trends in FM
This module enables you to undertake an analytical overview of the scope and context of facilities management, including the impact of change, development and innovation on facilities management practices and to understand how the scope and extent of the facilities management industry has changed.
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Financial Management in FM
This module enables a you to apply the principles of financial management and financial policies to facilities management.
Key responsibility of FMs working at a senior level include effectively managing budgets and cash flow, preparing financial cases and understanding sound financial policies.
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Managing Health & Safety in Own Area of FM
This unit enables learners to develop and enhance knowledge and understanding of Health and Safety in the workplace and the Facilities Manager’s role and responsibilities in monitoring and reviewing safety systems.
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Exemptions
Those holding a IWFM Level 4 Certificate or Diploma are exempt from one of the following:
Property and Asset Management in FM
Sustainability and Environmental Management and the impact on FM
Managing Health & Safety in FM
Who will I learn from?
Programme Manager

Gerry Kelly
For over 40 years Gerry worked in both the Private and Public Sectors. During that time, he held the position of Chief Executive with a Semi State Organisation; Press Secretary to the Minister for Finance and Minister for Labour; Senior Director Roles in Public Relations, Human Resources, Facilities Management, Customer Service, Corporate and Social Responsibility and Emotional Intelligence in State and Semi State Bodies. Prior to working in the Public Sector, he worked in the Printing Industry where he introduced the first computer setting facility to the Commercial Printing Sector in Ireland. He was also Ireland’s Graphic Designer of the Year.
Working with Portobello Institute for the past 7 years he is Programme Manager for the Facilities Management BSc and MSc Programmes. He also provides student support and mentoring on the Institutes IWFM Programmes along with lecturing on the Institutes CSR, Customer Relations, Strategic Management and Risk Management Programmes. His main reason for supporting Portobello is to continue working with people on their personal and career development while sharing with them his world of work experiences.
Gerry has direct hands-on and tutoring experience of almost 20 years in the areas of Customer Service, Active Citizenship and Corporate and Social Responsibility and has studied Active Citizenship and Corporate and Social Responsibility at Northwestern University Chicago; Advanced Strategic Management and International Marketing at the International Management Development Institute, Geneva; Commerce at UCD and Senior Executive Development, Irish Management Institute.
Working with Multi-National Corporations in Ireland, the US and Europe he designed, developed, tutored and implemented over 100 Corporate and Social Responsibility, Customer Service, Education, Emotional Intelligence and Cross Border Programmes targeted at influencing and improving the work opportunities and lives of people living in the Inner Cities of Belfast and Dublin.
Personal Academic Tutor
Each student is assigned a personal academic tutor to support you throughout your learning journey. They are available to offer you telephone and email support at any time. You can arrange to meet them for further one to one guidance at a time convenient to you.
Many of our past graduates have found it is the opportunity to ask a simple question, seek direction and submit a draft of their assessment that supported them most to successful completion. Emailing your tutor at any stage during your programme to ask a query or submit a draft of your assessment supports you to achieve your personal best throughout your studies with Portobello.
This level of one to one support is a particular benefit to choosing Portobello as your Institute of choice to complete your studies.

Henry Sheahan
Position: Facilities Management Lecturer
About Henry
Henry is currently employed as a Director in a Law firm with responsibility for several support services including Facilities, Procurement, and Health & Safety. He has a wealth of industry experience in Financial Services, Retail, Private Health Care, Public Sector, Telecommunications, and Software and has worked as an associate lecturer and trainer with several colleges and professional bodies for the past twenty-five years.
Henry is a lead lecturer on the IWFM programs levels 3 and 4, delivers in-house training on behalf of the Portobello Institute, and has a role as an internal verifier.
Henry holds a BBS in Procurement and Supply Chain is a graduate of Mechanical Engineering and holds a certificate in Training and Development (HETAC Level 6). Has a Level 7 from NQAI in Health and Safety and holds a Level 9 in Education and Training.
He is passionate about his subject matter and is most approachable and uses a wide range of techniques to enhance learner interest.
Qualifications Held
- Postgraduate in Education and Training
- BBS in Procurement and Supply Chain
- Graduate of Mechanical Engineering
- Certificate in Training and Development
- Level 7 Health and Safety
- Certificate in Personal Development,
- Leadership Skills and RPL

Tony O Gorman
Position: Senior Lecturer
“We are dealing with unprecedented change in our industry. It is imperative therefore to keep upskilling, networking and seeking new ways to deliver FM in the most efficient and effective manner.”
About Tony
I have worked in engineering, maintenance and management roles for the last four decades, in a variety of senior roles for multinationals, the not-for-profit sector, various parts of the public sector in addition to running my own successful businesses in the technical consulting, training and industrial maintenance sectors. I have worked in Ireland, Africa, Southeast Asia, South America, United States and Ireland. I bring this wealth of knowledge and practical experience to the classroom.
Tony’s Teaching Philosophy
My teaching philosophy is based on early and continual engagement with students across the duration of their studies. I have witnessed the transformative effect that a successful learning experience has on the lives of students and has a particular interest in supporting adult learners returning to the classroom by utilizing learning sessions as forums for students to learn by solving real-world problems using practical work experiences. I have a wide range of teaching experiences in both public and private education institutes. I lecture in the areas of FM Asset Management, Risk, Health & Safety , Strategic Management, People and Change and Project Management.
Qualifications
- MBA Henley Management College/University of Reading
- M.A Health Services Management. UCD Whitaker School of Government and Management.
- Master of Engineering, Open University
- B. Eng. (Hons) in Environmental & Public Health Engineering. Open University
- Bachelor of Science (Hons) in Technology Management. IT Tallaght
- PMI PMP certification
- Doctoral Candidate – Doctorate in Business
- Administration (principal area of research is the area of organisational performance measurement and management)
How will I learn?
Delivery Mode
This course has been specifically re-designed for delivery by online learning with live interactive webinar sessions. It is very suited to you if you have a busy work and home life and want to fit study around this. During the induction, you will be given your log-in details to the online portal, “ePortobello”. Here you will find course notes, reading lists, articles of interest and assessment guidelines. The content is structured in an easy to “find and follow” format. You will need basic computer skills such as searching the internet and typing a word document. The webinars are scheduled every 2nd week on the same evening to give structure to your learning journey and encourage you to continue to progress through the programme. The break between webinars allows you time to work on the assessment.
There is one to one tutor support available to you during your learning journey. You can upload your assessments and your support tutor will give you feedback on whether you are on the right track. Online learning allows you to study at your time with support available when you need it. Integrated throughout the programme are webinars, designed to give you the connection between theory and practice in facilities management.
Course Structure
This IWFM level 5 programme is available to study through webinars and online content. The content is available on “ePortobello” and is structured in an easy to follow “week by week” format.
The webinars are scheduled every 2nd week on the same evening to give structure to your learning journey and encourage you to continue to progress through the programme. The break between webinars allows you time to work on the assessment. It takes 32 weeks to complete the webinars with a further 6 weeks for submission of assignments at the end of the course. Webinars are recorded and should you miss a session, you can catch up with the recorded session at a later date. You will only be able to access Webinars of the group you are assigned to.
The programme commences with an induction webinar that gives you the details of what to expect throughout the course, how to access the information on ePortobello, how to contact your programme support team and an overview of the course and assessments you will complete during the 8 months of this programme. The induction session is held usually 3 – 5 days, prior to the start date of the course.
What is a Webinar?
A webinar, in the context of online learning, is a lecturer delivering a presentation or class online to a group of students. We use specifically designed e-learning software so you can participate in the class just as if you were present in the same room. You can ask a question of the lecturer at any stage during the class. The software is designed with “break-out rooms” where you can discuss a topic or complete a group exercise with a smaller group from your class. You will need a computer, laptop, tablet or smartphone that has internet connection, an audio facility so you can hear and speak during the class and a camera so your lecturer and fellow class participants can see you. The webinar is a secure online environment and only those permitted entry by the lecturer can gain access to the “classroom”. Webinars are recorded during each session and should you miss a session, you can catch up with the recorded session at a later date. You will only be able to access Webinars of the group you are assigned to.
Tutor Support
You can email your tutor at any stage during the module to ask a simple query or submit a draft of your assessment. Our programme management team are always available to offer you telephone and email support and if you need to, you can arrange to meet them for further one to one guidance.
Many of our past graduates have found it is the opportunity to ask a simple question, seek direction and submit a draft of their assessment that supported them most to successful completion. This level of one to one support is a particular benefit to choosing this mode of study. Portobello Institute has invested in a team of programme managers and tutors who are experienced sports therapy practitioners as well as qualified and knowledgeable educators. They are available to assist you at every stage of this programme.
Delivery Schedule
11/09/2023 | Essential Assessment Tools New Cohort students Induction |
21/09/2023 | FM5.21 Managing procurement and contracts in FM |
19/10/2023 | FM5.02 Organisational and FM Strategy |
26/10/2023 | FM5.02 Organisational and FM Strategy |
23/11/2023 | FM5.01Facilities Management Development and Trends |
30/11/2023 | FM5.01Facilities Management Development and Trends |
18/01/2024 | FM5.16 Property and Asset Mgt – |
25/01/2024 | FM5.16 Property and Asset Mgt – |
15/02/2024 | FM5.07 Managing Health and Safety – |
22/02/2024 | FM5.07 Managing Health and Safety – |
21/03/2054 | FM5.03 Managing People in FM |
28/03/2024 | FM5.03 Managing People in FM |
18/04/2024 | FM5.04 Risk Management in FM |
25/04/2024 | FM5.04 Risk Management in FM |
23/05/2024 | FM5.05 Financial Management in the FM context |
30/05/2024 | FM5.05 Financial Management in the FM context |
The Academic Calendar
Interactive webinar sessions are held approximately twice per month between 11th September ’23 and 30th May ’24.
These sessions are recorded should you be unable to attend a session.
Additional time is allowed at the end of the programme for assessment submission.
A Flexible Learning Journey
The schedule of this course is designed to offer you flexibility and support at the times you need it.
Unpredictable work hours are the norm of the FM so we record webinar sessions for you to catch up later should you be unable to attend.
You can book one to one tutor support at a time that is convenient to you including evenings and Saturdays.
Our expert tutors are available to support you throughout your learning journey, including the weeks when webinars are not scheduled.
How will I be assessed?
Assignments are work-based, reflecting live business projects and activities. These are the core assessment techniques used for this qualification.
Career prospects
Gain advanced entry into year 3 of our BSc (Hons) in Facilities & Workplace Management
Holders of an IWFM level 5 diploma can gain advanced entry into year 3 of our BSc (Hons) Facilities & Workplace Management degree. This means after one year of further study you can hold a level 8 degree in facilities management.
Related Courses
BSc (Hons) in Facilities & Workplace Management – Starts September ’23
Designed for blended learning, you can work full-time whilst studying this BSc in Facilities and Workplace Management. This BSc (Hons) in Facilities & Workplace Management draws on the range of disciplines from financial to risk management, leadership to project management, and operation management to innovation and business development. This programme is aimed at those, working in the facilities or workplace management sector or working in support services/trades to the FM sector, seeking to develop their skills and knowledge to degree level to advance their career.
MSc in Facilities & Workplace Management – Starts October ’23
Delivered through blended learning, you can work full-time and study this MSc in Facilities and Workplace Management. This MSc in Facilities Management builds upon your knowledge and experience from undergraduate studies/ experiential learning in the workplace and sets out to develop the critical and practical skills which can be applied in the practice of facilities and operational management in a highly competitive global market place.
New – Postgraduate Certificate in Facilities Management – PGC – Starts October ’23
This is a postgraduate certificate, internationally recognised as an advanced level of study and qualification for those wishing to enhance their existing qualifications and advance to more senior positions in facilities and workplace management.
Speak to an expert
Choosing a course that will lead you to your career of choice is a significant decision. Understanding the delivery modes, supports available, career opportunities and further study options are all key considerations when making your choice. Our course adviser team are experts in the courses Portobello offers, the employment prospects and possible progression routes to Masters programmes – they will guide you through the detail and support you with any queries you may have.
It is important you make the right choice for you and choose the Institute and course that will best suit your needs.
Choosing a course that will lead you to your career of choice is a significant decision. Understanding the delivery modes, supports available, career opportunities and further study options are all key considerations when making your choice. Our course adviser team are experts in the courses Portobello offers, the employment prospects and possible progression routes to Masters programmes – they will guide you through the detail and support you with any queries you may have.
It is important you make the right choice for you and choose the Institute and course that will best suit your needs.
Your Consultant

Brandon McLean
I am Brandon McLean, the Corporate Admissions Manager here at the Portobello Institute and I can be contacted on 01 892 0035.
Education is a journey and the destination is a career that you love. I support the department that helps you to plan your journey so you can find the path that’s right for you. I have been with Portobello since 2018 and I love the elation that you can see on the face and hear in the voice of a student who talks through a complicated goal, who we can provide with a simple solution. When the conversation has finished and they can clearly see the path forward, I am thrilled. Education is a milestone in determining your future, and I cannot think of a better milestone to have a hand in.
How do I apply?
Application to this course is directly through the college.
Requirements
Without a Leaving Certificate
This qualification is designed for specialist facilities managers and those working at middle or senior management level who are responsible for specialised and complex functions. It is also suitable for those aspiring to work in such a role that currently work within the profession.
Our experienced course adviser team are available to support you with your programme choice. If you are unsure if this programme is right for you, please email your cv to brandon.mclean@portobelloinstitute.ie for further advice or call him on 01-8920035. We will support you to map your experience to date and any previous educational experience you may have to the IWFM programmes so that you can select the course best suited to your career ambition and educational experience.
Application Process
Step 1
Complete the online booking form.
Step 2
Applicants will be contacted for confirmation of the entry criteria.
Step 3
Confirmation of a place will be given to applicants upon reviewal of their application.
Fees & Payment Options
Fees
Course Price
Per academic year.
Full Payment
Total amount payable.
Easy Payment Plan
Deposit of 30%. Balance payable in 6 equal instalments commencing the 1st of the month after the course commences. All additional fees such as exam body registration fees are included in the easy payment plan detailed.
Deposit + 1 Instalment
33% deposit payment, due on application of your course (€1,780.35).
Settle final balance (€3,614.65) by 1st October 2023.
Deposit + 6 Instalments
Deposit payment (€1,900.80), followed by 6 scheduled payments every 1 month(s). Includes one off instalment fee of €365.00.
- €643.20 due on 1st October 2023.
- €643.20 due on 1st November 2023.
- €643.20 due on 1st December 2023.
- €643.20 due on 1st January 2024.
- €643.20 due on 1st February 2024.
- €643.20 due on 1st March 2024.