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BSc (Hons) in Facilities & Workplace Management - Portobello Institute
Delivered for blended learning, you can work full-time and study this BSc in Facilities and Workplace Management. This BSc (Hons) in Facilities & Workplace Management draws on the range of disciplines from financial to risk management, leadership to project management, and operation management to innovation and business development. This programme is aimed at those, working in the facilities or workplace management sector or working in support services/trades to the FM sector, seeking to develop their skills and knowledge to degree level.
Are you interested in advancing your career in facilities management with a BSc in Facilities and Workplace Management? This honours degree has been designed by Portobello Institute for flexible learning so you can study in your own time. Supported seminars are delivered over the weekend with one to one support available to you throughout your learning journey. Attendance at supported seminars is not mandatory.
We understand the educational needs of those working in the FM sector, the challenges of working long hours in a demanding role, whilst trying to balance home life. This degree and mode of learning is ideally suited to you and will support you to achieve the qualifications you need to progress your career. This BSc (Hons) in Facilities & Workplace Management and the follow-on programme of a Masters in Facilities & Workplace Management are the only programmes and qualifications of their type available in Ireland. There is an easy payment plan designed to make this degree affordable for you. These factors, together with the one to one tutorial support, offer you a course that is accessible, affordable and achievable.
Why should I study this course?
Portobello Institute’s BSc Hons in Facilities and Workplace Management gives you the opportunity to attain a level 8 honours degree through a flexible mode of delivery designed to fit learning around your busy working life. With the demand and opportunities for professionally qualified FM’s at an all-time high, this degree draws on the range of disciplines from financial to risk management, leadership to project management, and operations management to innovation and business development. This industry specific BSc Honours degree is the only qualification of its type available to those seeking to gain a qualification and advance within this fast-paced sector.
"By 2025 the global Facility (FM) market is expected to be worth $1 trillion. The industry needs to attract people and maintain those already involved in FM."
Upon completing this degree, you will hold a BSc (Hons) in Facilities and Workplace Management awarded by London Metropolitan University (LMU). This is awarded at level 8 on the National Framework of Qualifications.
Qualifications Frameworks in Ireland and the UK
The Irish and UK qualifications authorities have collaborated on initiatives that promote the transparency, recognition and mobility of qualifications between our respective jurisdictions. The qualifications authorities in the UK and Ireland have agreed the qualifications frameworks in operation, Brexit will not impact this agreement. Further guidance on this framework is available here.
What will I study during this BSc (Hons) in Facilities & Workplace Management course?
During this programme you will learn skills such as critically analysing and problem solving, the foundations for developing strategic decision-making skills. You will learn about the key theories, concepts and frameworks underpinning the study of Business Management in an FM context. Practical industry insights and presentations ensure that you can relate theory to real-life work scenarios. You will learn about the role that Facilities & Workplace Management has in the broader context of how modern organisations perform and the effects of the external environment on facilities management.
The unit explores the term ‘Facilities Management’ and the role and scope of a facilities manager in the workplace and overall function within the organisation. Learners will develop an understanding of how Facilities Management fits within the structure of an organisation. The unit explores how Facilities Management as a non-core services can support the organisation core activities. It aims to develop knowledge, competencies and behaviors that characterize the modern facility manager. The Workplace and Facilities Management module provides learners with the opportunity to enhance their customer service, communication and people management skills. Facilities Managers are required to go beyond maintenance of the building asset to influence innovating the workplace environment. Understanding how Facility Management can deliver value goes beyond daily governance and maintenance, as workplaces are currently undergoing a dramatic change, which is influencing workplace and support functions are managed.
Advances in technology and data are generated at an ever-increasing rate. Business data analysis and Excel knowledge are key skills required for the application of Facilities Management. Business Decision Making provides the skills required to make effective use of the mathematical and statistical methods of data analysis and learners’ interpretation and reporting skills. The module further introduces you to forecasting and target setting, budgeting and project management. It. In doing so, it provides the skills and knowledge required for levels 5 and 6 modules, including the dissertation, that develop and evaluate the quantitative and qualitative aspects of Facilities Management.
Managers are crucial to getting things done, for example, they plan, organise, lead and coordinate the workplace of others to meet organisational goals. The challenges of managing in today’s ever-changing, increasingly uncertain and complex environment requires managers to have the knowledge, ability and skills to deal with ongoing change. Skills such as managing information, delegating tasks, setting goals, building teams, motivating others and numerous other activities, achieve organisational success. The traditional view of the purpose and role of management in the workplace was to seek stability and efficiency in a top-down hierarchy aimed at achieving bottom-line results. In contrast, the contemporary management paradigm expects managers to engage in motivating people share information and lead change and finding shared vision and values in a complex workplace. Today’s managers require the knowledge and ability to draw on both traditional and contemporary approaches to management when formulating workplace decisions. They also need the skills, tools, and techniques to manage their own career trajectory based on the acquisition of sound employability skills and accompanying behaviours.
The Workplace Operations and Facilities Management module provides learners with the knowledge required to effectively manage the facilities function within the workplace. The module introduces learners to the theories, concepts and frameworks that underpin operation management. This module identifies a range of facilities support services, their application, monitoring budgets and ensuring services are delivered within safe systems of work. Procurement practices are core learning, learners identify the functions of a specification in the procurement for facilities services, identifying different procurement processes, contracts and management of contracts.
This module provides learners with an comprehensive interpretation how both traditional and contemporary theories of leadership. It examines how cumulative knowledge of leadership and change theory, can contribute to leading and managing business organisations. Identifying the impact of leaders’ behaviour on others, particularly in terms of power, politics and conflict is crucial to understanding how to manage and lead an organisation to successful changes .Learners on this module will have opportunities to enhance their goal setting and communication skills, and to develop key skills such as negotiation and persuasion as a means of dealing with conflict and morale issues that can arise when managing and leading people. The module also examines the Influences such as securing credit, changing demands, changing technology, legislation change and globalization creating ongoing opportunities and threats for organisations.
The purpose of this module is to develop leaner’s knowledge of the tools and techniques for managing Facilities Management risk in the modern workplace. Managing building asset carries risk, to the facility, occupants or the corporation as a whole through action or inaction. This module questions the risk management theories and practices while developing the learners understanding through research and study using a reflective, integrated approach. Operative risk is core to Facility Management as it exposes the infrastructure of the core business. The module will provide a firm foundation in the practical factors that characterize facilities and operations management research, fundamental concepts, ideas and practices.
This module enables learners to interpret the application of property and asset management in the workplace and Facilities Management. The purpose of the module is to develop learner’s knowledge of the tools and techniques for managing Facilities Management assets in the business environment. Asset management is the planned management of the physical assets to meet with the demand of the occupier. This can only be achieved by continuous decision making thought-out the lifetime of the asset.
This module equips learners with the skills to develop and manage a property portfolio which supports the core organisations strategy. This is achieved by providing learners with the knowledge develop and evaluate appropriate premises fabric and building services strategies and review the effectiveness of the strategies.
Delivering the best possible assets management and service delivery strategy is an essential part of Facilities Management. Adequate asset maintenance reduces the demand for new assets by putting strategies in place which that result in non-asset solutions. In this module learners will develop their knowledge of the infrastructural management function as well as the principal infrastructural management instruments and strategies such as asset registers, building condition appraisal and investment options.
The Managing People for Facilities Managers module will provide learners with the key skills required for managing employees. The maintenance of the workplace environment, which supports the organisations core operations, is the objective of the facilities manager. As the dynamic and requirement of modern organisations are everchanging, the work environment is also changing. It is essential for the facilities manager to have the skills and capability to manage people, to apply all these processes and effect continuous change within the workplace.
The Financial Management for Facilities Managers module plays a significant role in developing learners as responsible and professionally developed management practitioners. This module will provide learners with deep insight into the fundamentals of finance while also providing them with the requisite knowledge to advance further in the field of Workplace and Facilities Management.
The module will prepare learners to undertake and to communicate financial data while also providing a foundation in the theoretical and practical elements of business finance. In addition, learners will be provided with the management knowledge and skills necessary for their professional development and the decision-making processes appropriate to Facilities Management.
This module introduces students to the essential methodologies, approaches and tools for business research. The module takes over from the skills picked up at level 4 in particular, the quantitative and qualitative skills taught and assessed in various modules. It explores some of the philosophies and theoretical perspectives underpinning the many different ways of conducting research as well as providing practical examples and guidance on how research should be planned and implemented. This module also provides a grounding to the final year dissertation for the Business and Management and related courses.
The module enables students to gain lifelong and employability skills such as planning, searching, reading, gathering and analysing data, writing and referencing. It provides students with technological tools to achieve the necessary results efficiently.
The module helps students to reflect on how research has enabled global organisations with their integrated and interdependent challenges to adapt to the uncertain world.
The module introduces students to the key and current business concepts and their operationalisation through a simple review of the literature. In doing so, it enables students to deal with conflicting issues of ethics and equality.
The key skills taught and assess on the module will include advanced use of Excel and/or SPSS, data analysis (Statistical and Thematic) and reporting.
Strategy is concerned with the development, success and failure of all types of organisations, from multinationals to entrepreneurial start-ups, including charities to government agencies, and many others. Strategic management constitutes a key element of all professional business and management qualifications. The facilities managers role, in terms of strategy, is different from other aspects of management. Facilities manager, as an operational manager, is required to deal with problems of operational control in the workplace and the monitoring of financial performance while maintaining a high level of internal customer service. Facilities managers spend most of their time involved in operational management.
Operational management, and managing resources, is essential for the success of strategy but it differs greatly from strategic management. Strategic management is concerned with the large amount of complexity within the workplace which have organisation wide implications. Facilities managers whom are used to managing daily operations and resources are often challenged to understand the organisational overall strategy. This module equips facilities leaders with the knowledge, skills and techniques required to critically analyse contemporary organisations within changing environments both nationally and globally.
This module sets out the key elements of strategic management using Fundamentals of Strategy. Learners will be able to formulate, evaluate and defend realistic and creative proposals for future strategic direction of the Facilities Management department; and to plan for the effective implementation of the workplace strategy selected.
Increasingly facilities managers are required to manage projects. Facilities Management workplace projects can range from commission new work areas, implementing new methods for work, sustainability programmes or reallocation of staff. To successfully execute these projects, facilities managers need to set out an approach which is structured to complete the project. This module provides the learner with the core learning and knowledge required to equip them projects on time and meeting expectations. This module uses the Association of Project Management Body of Knowledge (APMBOK), and prepares learners in the capabilities required for effective project management: managing resources, time, people, and the project as a whole. The module includes both the use of computer programmes for project management and approaches to managing people and leading and motivating teams.
Corporate and Social Responsibility (CSR) and Energy for Facilities Managers as a module plays a significant role in developing learners’ ethical and environmental responsibilities. Sustainability decisions are now significant factors for organisations when determining business strategies. Governments are driving change, consumers and organisations are increasingly including sustainability in their purchasing decisions.
The module will prepare learners for real world practice through case study theory and to undertake and to communicate tasks and assignments linking theory, research, analysis, evaluation, evidence and practice. It will provide a firm foundation in the philosophical and practical factors that characterize CSR, sustainability and energy management and fundamental concepts, ideas, practices and methodologies of Facilities Management.
Energy Management within Facilities Management promotes the efficient utilization of energy in industrial and commercial environments. This module provides participants with a fundamental understanding of energy management from a local, national and international perspective.
Organisations depend on a selection of departments to provide support to the core business operations. Facilities Management is the process where a department delivers, to the organisation, agree levels of support services which deliver quality and meet with the organisation and their stakeholder requirements. This module questions the facility and operations management theories and practices while developing the learners understanding through interaction, research and study. These supports can be delivered internally or by an external provider, decision based on the effectiveness to the primary services. In addition, these required services are constantly changing due to the changing environment in which organisations operate.
These changes have a direct impact on the changes in the services required by Facilities Management. The module will prepare learners for real world practice through case study theory. It will provide a firm foundation in the practical factors that characterize facilities and operations management research, fundamental concepts, ideas, practices and methodologies.
The module will focus on areas of Facilities Management as a customer service provider in the workplace, Change Management, Logistics, Operations and IT.
This module plays a significant role in developing learners as ethical, responsible, well informed, evidence-based Procurement and Contract Management for Facilities Management. The correlation between procurement and service delivery is examined and the criteria necessary for successful delivery of the daily Facilities Management service. This module provides an overview of outsourcing, procurement, contract and contract management in the workplace and Facilities Management.
Outsourcing in Facilities Management involves turning over decision-making to an entity external to the organisation. The decision to outsource the Facilities Management, or part of the Facilities Management function is to maximise returns on investment. This module will outline how learners can determine the most suitable procurement strategy to serve the current workplace services by assessing the service requirements and the real cost of the service delivery.
The module covers the content and structure of service contracts and how clear specifications are essential to engage and maintain high levels of service delivery, increase performance and control costs. Selection of bidders and the management of the tender process specific to services and successful negotiation techniques will also be explained.
The module is concerned with the financial decision making within the Facilities Management department and the facilities manager role as a business manager. Decisions in terms of raising revenue cost reduction and the Financial Position and required investment.
The module examines how the efficient management of finance by the Facilities Management. is essential for funding the daily operations, maintenance, repair and any project works.
It focuses on the strategic aspects of management accounting and will explore and critically evaluate management accounting techniques. This approach develops learners’ knowledge and critical understanding of the theoretical models, analytical methods and practical aspects of corporate financial decision making.
This module focuses on the process of transforming data into information that will be useful to users, one being the writer of the report and another a potential specialist in the industry itself, i.e. a future employer. The undertaking of the investigation and project will enable the student to pursue a robust enquiry into the industry or sector in which they are hoping to find employment.
Furthermore, this module will help students to prepare for the graduate job market by ensuring they have up-to-date application material and online profile as well as gaining further personal experience of the application process. Researching the report and completion of associated activities will enable students to excel at interviews.
Who will I learn from?
Personal Academic Tutor
Each student is assigned a personal academic tutor to support you throughout your learning journey. They are available to offer you telephone and email support at any time. You can arrange to meet them for further one to one guidance at a time convenient to you.
Many of our past graduates have found it is the opportunity to ask a simple question, seek direction and submit a draft of their assessment that supported them most to successful completion. Emailing your tutor at any stage during your programme to ask a query or submit a draft of your assessment supports you to achieve your personal best throughout your studies with Portobello.
How will I learn?
What is Blended Learning?
Blended learning takes the schedule of a traditional face to face learning programme and re-structures it to reduce the contact tuition time by introducing more online learning together with one to one tutor support. This mode of delivery includes contact tuition and web-based e-learning sessions. The e-learning platform is interactive including recorded sessions, webinars with weekly content and assigned tasks to themes and topics. There is a seminar held at the commencement of each module. Attendance is not mandatory. The seminars are designed to support students understand the requirements of the learning outcomes, the expectations of the assessment and meet their tutor for the module.
This is an online learning course with webinars delivered over three academic years. There are supported seminars held at weekends with an exact schedule available here.
In first year, you will complete four yearlong core modules which will introduce you to the programme of study and provide you with essential skills that will aid your study for the course of your degree.
In second year, you will complete a total of six modules, two yearlong core modules which run for the duration of both semesters, alongside two additional modules each semester.
In third year, you will complete seven modules, one core yearlong module that runs for the duration of both semesters, as well as an additional three module each semester. The modules include your research assignment which will take place in the first semester.
Seminars & Tutor Support
The tutorial seminars held at the start and throughout each module introduce you to your tutor who will guide and support you throughout the module. These seminars lay out the module for you and support you to learn and acquire the skills you will need as a Facilities Manager. The assessment and expectations for successful completion are covered in detail as is where and how to access the information on the Moodle platform. You will meet fellow students and have the opportunity to create your study network for the duration of your learning journey.
You can email your tutor at any stage during the module to ask a simple query or submit a draft of your assessment. Our programme management team are always available to offer you telephone and email support and if you need to, you can arrange to meet them for further one to one guidance.
Many of our past graduates have found it is the opportunity to ask a simple question, seek direction and submit a draft of their assessment that supported them most to successful completion. This level of one to one support is a particular benefit to choosing this mode of study. Portobello Institute has invested in a team of programme managers and tutors who are experienced sports therapy practitioners as well as qualified and knowledgeable educators. They are available to assist you at every stage of this programme.
What is a Webinar?
A webinar, in the context of online learning, is a lecturer delivering a presentation or class online to a group of students. We use specifically designed e-learning software so you can participate in the class just as if you were present in the same room. You can ask a question of the lecturer at any stage during the class. The software is designed with “break-out rooms” where you can discuss a topic or complete a group exercise with a smaller group from your class. You will need a computer, laptop, tablet or smartphone that has internet connection, an audio facility so you can hear and speak during the class and a camera so your lecturer and fellow class participants can see you. The webinar is a secure online environment and only those permitted entry by the lecturer can gain access to the “classroom”. Webinars are recorded during each session and should you miss a session, you can catch up with the recorded session at a later date. You will only be able to access Webinars of the group you are assigned to.
Semester 1, 2 & 3
Seminars held on designated Saturdays, 10am – 4pm.
How will I be assessed?
A variety of assessment methods are used to support students with different learning styles. These vary from written reports to practical case studies, skills demonstrations to examinations. The final year project provides the opportunity for an extended piece of formal scientific writing preparing you for your future career and the need to keep scientific based patient notes. We encourage you to reflect on your knowledge gain with a number of assignments designed to explore your learning journey. All of these assessment methods are seeking to support you to combine theory with scenario-based learning and how to practically implement these methods into your everyday practice.
MSc in Facilities & Workplace Management
Delivered through blended learning, you can work full-time and study this MSc in Facilities and Workplace Management. This MSc in Facilities Management builds upon your knowledge and experience from undergraduate studies/ experiential learning in the workplace and sets out to develop the critical and practical skills which can be applied in the practice of facilities and operational management in a highly competitive global market place.
Delivered online with webinars, you can work full-time and study this IWFM Level 5 Diploma in Facilities Management. This qualification is designed for specialist facilities managers and those working at middle or senior management level who are responsible for specialised and complex functions. It is also suitable for those aspiring to work in such a role that currently work within the profession.
Choosing a course that will lead you to your career of choice is a significant decision. Understanding the delivery modes, supports available, career opportunities and further study options are all key considerations when making your choice. Our course adviser team are experts in the courses Portobello offers, the employment prospects and possible progression routes to Masters programmes – they will guide you through the detail and support you with any queries you may have.
It is important you make the right choice for you and choose the Institute and course that will best suit your needs.
Hi! I am Brandon McLean, the Director of Enrolment here at the Portobello Institute. Education is a journey and the destination is a career that you love. I oversee the team that helps you to plan your journey so you can find the path that’s right for you.
How long are you working in Portobello?
I have been with the Portobello Institute for over two years now.
What do you enjoy about working in Portobello?
I love the elation that you can see on the face and hear in the voice of a student that talks through a complicated goal, who we can provide with a simple solution. When the conversation has finished and they can clearly see the path forward, I am thrilled.
What inspires you about working in education?
Education is a milestone in determining your future, and I cannot think of a better milestone to have a hand in.
How do you feel when you have helped a student reach a decision on their course choice?
Entry is by direct application to Portobello Institute.
To recognise your previous qualifications and give you credit for the experiential learning you have as a result of your work to date, we have designed this degree with multiple entry points. Our experienced course adviser team are available to support you with your programme choice. If you are unsure if this programme is right for you or if you are unsure where you fit, please email your cv to firstname.lastname@example.org for further advice or call him on 01-8920035. We can support you identify the correct entry point for you.
Without a Leaving Certificate
Entry to First Year
If you are seeking to enter the first year of this degree, you must meet one of the following criteria:
BIFM Level 3
Experiential Learning in FM or related field
Senior trade certificate
Advanced Entry to Second Year
You may apply for advanced entry to the second year of the BSc (Hons) in Facilities & Workplace Management if you meet one of the following criteria:
Relevant other 3rdlevel qualification eg: IWFM Level 4 Diploma
Senior Trade Cert with significant experience and three senior endorsements – requires entry assessment via application process
Advanced Entry to Third Year
You may apply for advanced entry to the final year of the BSc (Hons) in Facilities & Workplace Management if you meet one of the following criteria:
Relevant other Level 7 degree
Level 5 or 6 graduates from IWFM Diploma
Complete the online booking form.
Applicants will be contacted for confirmation/evidence of meeting the entry criteria and year of entry will be confirmed.
Confirmation of a place will be given to applicants immediately meeting the criteria.
Applicants who do not meet the criteria, may be required to attend the IWFM level 3 certificate with an offer of a place on the programme issued following completion of this certificate. This programme is available through Portobello Institute.
Please note places on this course are only confirmed once tuition fees have been received.
Students will be registered as an undergraduate degree student with London Metropolitan University.
Choosing between the many study options available can be a daunting challenge. In Portobello Institute, we have a team of dedicated experts available to assist you to make the right choice for you. We are here to help you with any enquiries no matter how small.