Portobello Institute Website Privacy Statement

Website address: www.portobelloinstitute.com

Effective Date: 25th October 2023

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement outlines our practices concerning the collection, use, and protection of the information we collect through our website.

When you visit our website, we may collect the following types of information:

a. Personal Information:

  • Name
  • Email address
  • Contact information
  • Date of birth
  • Student ID (if applicable)
  • Other information you may provide voluntarily through forms or emails

b. Non-Personal Information:

  • IP address
  • Browser type
  • Operating system
  • Date and time of your visit
  • Website usage data (e.g., pages viewed, links clicked)

We use the information collected for the following purposes:

a. To respond to your inquiries and provide information about our institute’s programmes, partnerships and services.

b. To process applications for admissions.

c. To improve our website and provide a better user experience, including the personalization of ads.

d. To send you relevant updates, newsletters, or promotional materials, with your consent via our CRM system.

e. To comply with legal obligations.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your website usage. Cookies may also be used for personalized and non-personalized advertising.

You can manage your cookie preferences by adjusting your browser settings. If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Data Security: We take the security of your data seriously and have implemented appropriate measures to protect your personal information. Portobello Institute’s Data Protection and GDPR policy is available by emailing the GDPR Officer at Portobello Institute.

Sharing Your Information: We may share your information with trusted third-party service providers who assist us with website maintenance, data analysis, or communication. This includes Google – please see how Google will use your data when you give consent on our site: Google’s Privacy & Terms.

We do not sell your personal information to third parties. Visitor comments may be checked through an automated spam detection service.

How long we retain your information: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights: You have certain rights related to your personal information, including the right to access, correct, or delete your data. To exercise these rights or ask questions about your data, please contact us by emailing [email protected]

External Links: Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to read their privacy statements.

Children’s Privacy: Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

Changes to this Privacy Statement: We may update this Privacy Statement from time to time to reflect changes in our practices or for legal reasons. The effective date at the top of this statement will indicate the last revision date.

Contact Us: If you have any questions or concerns about this Privacy Statement, or if you wish to exercise your rights regarding your personal information, please contact us at: [email protected]

We are committed to safeguarding your privacy and ensuring the protection of your personal information while providing you with a valuable online experience.