Course Overview
Take the next step in your facilities management career with this industry-recognised Level 4 Certificate, accredited by the Institute of Workplace and Facilities Management (IWFM). Designed for professionals managing day-to-day operations or aspiring to supervisory roles, this online programme provides the practical knowledge and confidence needed to handle complex, non-routine FM challenges.
This IWFM Level 4 Certificate in Facilities Management bridges the gap between hands-on experience and formal education, giving you the tools to manage people, processes, and facilities more effectively.
You’ll explore real-world scenarios and case studies that reflect the dynamic challenges FM professionals face every day—from maintaining regulatory compliance and managing contractors to implementing sustainable practices and improving service delivery. With tutor-led webinars, online resources, and interactive assignments, you’ll learn in a supportive environment designed to fit around your schedule.
Whether you’re stepping into a new role or building on years of practical experience, this IWFM Level 4 Certificate in Facilities Management will deepen your understanding and boost your professional credibility.
Successful graduates can progress directly to Year 2 of the BSc (Hons) in Workplace & Facilities Management with Portobello Institute.
Upon completion, you will receive the IWFM Level 4 Certificate in Facilities Management, equivalent to a level 6 on the National Framework of Qualifications.
What Our Learners Say:
“I’d been working in FM for years but never had a qualification to show for it. This course gave me that recognition and helped me step into a management role with confidence.”
— Sandra M., Facilities Supervisor
“The flexibility to study online while working full-time was a game changer. The tutors were knowledgeable and always available to help.”
— Kevin R., Site Manager
*IWFM Credits
This unit enables learners to develop an understanding of the scope and extent of the facilities management function and the range of associated services, the roles and responsibilities in different organisations and contexts as well as the importance of the contribution of facilities management in both societal and economic contexts.
Learning Outcomes
- Importance of Health and Safety in the workplace
- Health and Safety information and training for all members of the workforce
- Current Health and Safety Legislation
Topics
- Legislation, regulations, guidelines, and codes of practice relating to health and safety and environment
- Welfare, the motivational value of proactive H&S Management
- Business and regulatory penalties of non-compliance
This unit enables learners to develop knowledge and understanding of the drivers, tools and principals involved in developing and monitoring facilities management strategies in relation to risk profiles and the overall business strategy.
This module enables you to develop a risk management policy, establish risk criteria and improve and review the risk management process and strategy. Disseminating a risk management policy and culture within the organisation is the role of senior FMs and is covered throughout this module.
Gerry Kelly
For over 40 years Gerry Kelly worked in both the private and public sectors.
During that time, he held the position of Chief Executive with a Semi State Organisation; Press Secretary to the Minister for Finance and Minister for Labour; Senior Director Roles in Public Relations, Human Resources, Facilities Management, Customer Service, Corporate and Social Responsibility and Emotional Intelligence in State and Semi State Bodies.
Prior to working in the public sector, he worked in the printing industry where he introduced the first computer setting facility to the Commercial Printing Sector in Ireland. He was also Ireland’s Graphic Designer of the Year.
Working with Portobello Institute for the past 7 years he is Programme Lead for the Workplace and Facilities Management BSc, PGC and MSc Programmes. He also provides student support and mentoring on the Institutes IWFM Programmes along with lecturing on the Institutes CSR, Customer Relations, Strategic Management and Risk Management Programmes.
His main reason for working with Portobello Institute is to continue working with people on their personal and career development while sharing with them his world of work experiences.
Gerry has direct hands-on and tutoring experience of almost 20 years in the areas of Customer Service, Active Citizenship and Corporate and Social Responsibility and has studied Active Citizenship and Corporate and Social Responsibility at Northwestern University Chicago; Advanced Strategic Management and International Marketing at the International Management Development Institute, Geneva; Commerce at UCD and Senior Executive Development, Irish Management Institute.
Working with Multi-National Corporations in Ireland, the US and Europe he designed, developed, tutored and implemented over 100 Corporate and Social Responsibility, Customer Service, Education, Emotional Intelligence and Cross Border Programmes targeted at influencing and improving the work opportunities and lives of people living in the Inner Cities of Belfast and Dublin.
This course has been specifically designed to be delivered online with live lectures. Six weeks is allowed for submission of assignments at the end of the course.
Webinars are recorded and should you miss a session, you can catch up with the recorded session at a later date.
Graduates of the IWFM Level 4 Certificate in Facilities Management at Portobello Institute have strong career opportunities across facilities management, property, and workplace operations.
The programme develops practical knowledge in facilities operations, workplace services, and compliance. You graduate with the skills to support the day-to-day management of buildings and working environments.
An IWFM Level 4 Certificate provides direct entry into Year 2 of the BSc (Hons) Facilities & Workplace Management degree, allowing you to achieve an honours degree with two further years of study.
Facilities Management Career Opportunities
This programme prepares you for roles across facilities operations, workplace management, and property services.
Typical career pathways include:
- Building Concierge
- Facilities Assistant
- Facilities Support Officer
- Facilities Coordinator
- Technical Facilities Manager
- Building Manager
- Facilities & Property Manager
- Operations Manager
- Health, Safety & Environment Officer
- Compliance Executive
- Office Manager
- Site Manager
These roles involve supporting building operations, coordinating workplace services, and maintaining safe and efficient environments.
Employers Recruiting Our Graduates
Our programmes attract facilities professionals from leading organisations across the FM sector including:
- Bidvest Noonan
- BrownThomas Arnotts
- CBRE
- CSC Global
- Derrycourt
- JLL
- Mitie
- Savills
- Workday
These organisations value professionals who understand workplace operations, compliance, and facilities coordination.
Why Facilities Management Graduates Are in Demand
Facilities professionals play a key role in how organisations operate day to day.
Employers need people who can support building operations, manage services, and maintain safe, efficient working environments.
What You Will Develop
Through this programme, you will develop:
- Knowledge of facilities and workplace operations
- Understanding of health, safety, and compliance
- Skills in coordinating building services
- Experience supporting facilities teams
- Industry-aligned knowledge recognised by IWFM
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1Complete the online application form.
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2Confirmation of a place will be given to applicants after completing the online booking form and payment of tuition fees.
Course: €2,495
Option 1
30% deposit payment (€777.00), followed by 2 scheduled payments on the first of each month, commencing the 1st of the month after the start date of the course. Includes one off instalment fee of €95.
- €906.50 due in month 1
- €906.50 due in month 2
