Course Details
The programme was designed specifically for the hotel sector ensuring modules are relevant and practical with common practices that work, but also bringing learnings about technology and practices used outside of hotels that can be easily adapted.
Please note: Applications to this certificate must be made directly at the following link: https://www.ihfskillnet.ie/product/certificate-in-facilities-management-hotel-and-guesthouses-with-portobello-institute
Qualification
Portobello CertificateCourse | Delivery Mode | Start Date | Duration | |
---|---|---|---|---|
Certificate in Facilities Management for the Hotel Industry and Guest Houses |
Blended Learning
|
14th September 2023 | 11 weeks |
Overview
What will I study during this Certificate in Facilities Management for the Hotel Industry and Guest Houses course?
If you are currently working in a Facilities Management (FM) role in a Hotel and would like to keep your knowledge up to date or if your role is evolving into FM and you need more formal training and support, then this course will give you the skills, confidence, and insights on the latest thinking in FM.
Learning Outcomes:
- Apply best practice skills in your hotel
- Understand the scope and extent of the Facilities Management Function in a hotel
- Understand the range of hotel building types and their uses to the best advantage
- Importance of Health and Safety in the workplace
- Understand the importance of sustainability relating to the areas of supplies and services
- Understand the key components of Strategic Planning and Management
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Induction to Programme and Academic Writing (Assignments)
Date: 14th September 2023
Time: 12 pm – 3.30 pm
On-site in Portobello InstituteObjectives
Focus on the academic skills and basic elements of academic writing
Learning Outcomes
- Understand basic elements to Academic Writing
- Research
- Summarising
- Assignment planning & Submission (final assignment submission date 9th May 2023
Your Lecturer
Gerry Kelly
-
Overview of Facilities Management
Date: 21st & 28th September 2023
Time: 9.30 am – 12.30 pm
Online TutorialLearning Outcomes
- Understand the scope and extent of the Facilities Management Function
- Understand the range and diversity of contexts in which facilities management services are provided
- Be able to explain the relationship between the facilities management function and other business functions
Topics
- People, places, and processes within a building environment
- Examples of hard and soft services
- Public-private, not-for-profit sectors, in-house, outsourcing Supporting the core business, managing the working environment, and adding value
Your Lecturer
Henry Sheahan
-
Understanding Property Fabric and Building Maintenance in Facilities Management
Date: 5th & 12th October 2023
Time: 9.30 am – 12.30 pm
Online TutorialLearning Outcomes
- Understand the range of building types and their uses to best advantage
- Benefits and disadvantages of different structures and components used in new and old buildings
- Building maintenance techniques to keep buildings safe and retain their value
- The use of different Building Management Systems
Topics
- Commercial, education, industrial
- Structural strength, load-bearing masonry, timber frame, steel frame constructions
- Reactive and preventative maintenance, risk-based maintenance
- Scope and use of building management systems
Your Lecturer
Tony O’Gorman
-
Managing Health and Safety in Own Area of Facilities Management
Date: 19th & 26th October 2023
Time: 9.30 am – 12.30 pm
Online TutorialLearning Outcomes
- Importance of Health and Safety in the workplace
- Health and Safety information and training for all members of the workforce
- Current Health and Safety Legislation
Topics
- Legislation, regulations, guidelines, and codes of practice relating to health and safety and environment
- Welfare, the motivational value of proactive H&S Management
- Business and regulatory penalties of non-compliance
Your Lecturer
Henry Sheahan
-
Sustainability and Corporate Social Responsibility
Date: 2nd & 9th November 2023
Time: 9.30 am – 12.30 pm
Online Tutorial
Guest Speaker: Sharon Malone – Green Manager – Falls Hotel, Ennistymon.Learning Outcomes
- Understand the importance of Sustainability relating to the areas of supplies and services
- Understand the nature of Corporate Social Responsibility
- Understand how to ensure that facilities supply and services are provided in ways that take account of Sustainability and Corporate Social Responsibility
Topics
- Relationships between Sustainability and Corporate Social Responsibility
- Economic, sustainability, social, ethical, and environmental impact
- Relevant sustainability legislation
- Alternative Energy Sources
Your Lecturer
Gerry Kelly
-
Strategic Planning and Management in Facilities Management
Date: 16th November 2023
Time: 9.30 am – 12.30 pm
Online TutorialLearning Outcomes
- Key components of Strategic Planning and Management
- Organisation versus Facilities Management Strategy
- Change Management
Topics
- Mission, vision, and aspirations
- Compliance, Customer needs
- Communication, planning, effective change Management
Your Lecturer
Gerry Kelly
-
Field Trip, Guest Speaker
Date: 30th November 2023
Time: 1 pm – 4 pmGuest Speaker
Dan Murphy, Managing Director – Galway Bay Hotel
Venue
Hyatt Centric Dublin
Your Lecturer
Gerry Kelly
Who will I learn from?
Programme Manager
Personal Academic Tutor
Each student is assigned a personal academic tutor to support you throughout your learning journey. They are available to offer you telephone and email support at any time. You can arrange to meet them for further one to one guidance at a time convenient to you.
Many of our past graduates have found it is the opportunity to ask a simple question, seek direction and submit a draft of their assessment that supported them most to successful completion. Emailing your tutor at any stage during your programme supports you to achieve your personal best throughout your studies with Portobello.
How will I learn?
Delivery Mode
This course has been specifically designed for delivery by online learning with live interactive webinar sessions. It is very suited to you if you have a busy work and home life and want to fit study around this. During the induction, you will be given your log-in details to the online portal, “ePortobello”. Here you will find course notes, reading lists, articles of interest and assessment guidelines.
The content is structured in an easy to “find and follow” format. You will need basic computer skills such as searching the internet and typing a word document. The webinars are scheduled once per week on the same day to give structure to your learning journey and encourage you to continue to progress through the programme
Course Structure
This Certificate programme is available to study through webinars and online content. The content is available on “ePortobello” and is structured in an easy to follow “week by week” format.
The webinars are primarily scheduled at the same time each week to give structure to your learning journey and encourage you to continue to progress through the programme. The break between webinars allows you time to reflect on the information. It takes 11 weeks to complete the webinars with further time available for submission of the assignment at the end of the course. Webinars are generally recorded and should you miss a session, you can catch up with the recorded session at a later date. You will only be able to access Webinars of the group you are assigned to.
The programme commences with an induction webinar that gives you the details of what to expect throughout the course, how to access the information on ePortobello, how to contact your programme support team, and an overview of the course and assessment you will complete at the end of the programme.
What is a Webinar?
A webinar, in the context of online learning, is a lecturer delivering a presentation or class online to a group of students. We use specifically designed e-learning software so you can participate in the class just as if you were present in the same room. You can ask a question of the lecturer at any stage during the class. The software is designed with “break-out rooms” where you can discuss a topic or complete a group exercise with a smaller group from your class. You will need a computer, laptop, tablet or smartphone that has internet connection, an audio facility so you can hear and speak during the class and a camera so your lecturer and fellow class participants can see you. The webinar is a secure online environment and only those permitted entry by the lecturer can gain access to the “classroom”. Webinars are recorded during each session and should you miss a session, you can catch up with the recorded session at a later date. You will only be able to access Webinars of the group you are assigned to.
Tutor Support
Our programme management team are always available to offer you telephone and email support and if you need to, you can arrange to meet them for further one to one guidance.
Many of our past graduates have found it is the opportunity to ask a simple question, seek direction and submit a draft of their assessment that supported them most to successful completion. This level of one to one support is a particular benefit to choosing this mode of study. Portobello Institute has invested in a team of programme managers and tutors who are experienced practitioners as well as qualified and knowledgeable educators. They are available to assist you at every stage of this programme.
OVERVIEW OF THE COURSE SCHEDULE
Interactive webinar sessions are held once per week, typically on Thursday mornings from 9:30 am to 12:30 pm. Time is allowed at the end of the programme for assessment submission.
A Field Trip is also planned to an on-site venue at the end of programme. A number of guest speakers will be invited throughout the programme to help learners gain the most from the course.How will I be assessed?
The assessment is a work-based reflection on topics covered throughout the course.
Career prospects
Use this qualification to gain entry to IWFM 4
Related Courses
Speak to an expert
Choosing a course that will lead you to your career of choice is a significant decision. Understanding the delivery modes, supports available, career opportunities and further study options are all key considerations when making your choice. Our course adviser team are experts in the courses Portobello offers, the employment prospects and possible progression routes to Masters programmes – they will guide you through the detail and support you with any queries you may have.
It is important you make the right choice for you and choose the Institute and course that will best suit your needs.
Your Consultant

Brandon McLean
I am Brandon McLean, the Corporate Admissions Manager here at the Portobello Institute and I can be contacted on 01 892 0035.
Education is a journey and the destination is a career that you love. I support the department that helps you to plan your journey so you can find the path that’s right for you. I have been with Portobello since 2018 and I love the elation that you can see on the face and hear in the voice of a student who talks through a complicated goal, who we can provide with a simple solution. When the conversation has finished and they can clearly see the path forward, I am thrilled. Education is a milestone in determining your future, and I cannot think of a better milestone to have a hand in.
How do I apply?
Please note: Applications to this certificate must be made directly at the following link: https://www.ihfskillnet.ie/product/certificate-in-facilities-management-hotel-and-guesthouses-with-portobello-institute/
Requirements
Without a Leaving Certificate
Entry is by direct application to Portobello Institute. We will support you to map your experience to date and any previous educational experience you may have to the FM programmes so that you can select the course best suited to your career ambition and educational experience.
Our experienced course adviser team are available to support you with your programme choice. If you are unsure if this programme is right for you, please email your cv to [email protected] for further advice or call him on 01-8920035. We will support you to map your experience to date and any previous educational experience you may have to the FM programmes so that you can select the course best suited to your career ambition and educational experience. We will support you to map your experience to date and any previous educational experience you may have to the FM programmes so that you can select the course best suited to your career ambition and educational experience.
Application Process
Step 1
Complete the online booking form.
Step 2
Applicants will be contacted for confirmation of the entry criteria.
Step 3
Confirmation of a place will be given to applicants upon reviewal of their application.
Fees & Payment Options
Fees
Course Price
Year 1 base fee
Overall Course Price
Total amount due
Available Courses
Course | Delivery Mode | Start Date | Duration | Fees Per Year |
---|---|---|---|---|
Certificate in Facilities Management for the Hotel Industry and Guest Houses |
Blended Learning
|
14th September 2023 | 11 weeks | €795.00 |