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Course Details
This IWFM Level 3 in Facilities Management qualification is ideal for those seeking an introduction to facilities management with no previous experience required. This learning option delivered online with webinars, means you can work full-time and study. The next start date for this course will be announced soon. Please contact [email protected] for the latest information or contact us.
Qualification
IWFM Level 3Course | Delivery Mode | Start Date | Duration | |
---|---|---|---|---|
IWFM Level 3 Certificate |
Online with webinars
|
6 months |
Overview
What will I study during this IWFM Level 3 Certificate course?
The purpose of this course is to equip you with the knowledge, skills and competence to use as a facilities manager in a range of first-line manager/supervisor environment. This course will provide you with an understanding of management within the context of an organisation and the role of leadership and management within the facilities management environment. You will learn how to manage and develop relationships in the workplace, deliver service in the workplace and how to work with costs and budgets in an FM environment.
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Introduction to Facilities Management
This module addresses the definition of facilities management, its role within organisations, and how it can be set up in ways that will help the organisation to function more effectively. The module addresses the potential impact of an organisation’s arrangements for facilities management on the organisation’s internal environment.
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CSR & Energy Management in Facilities Management
This module addresses the definition of corporate social responsibility and sustainability; and the contribution that can be made by facilities management. The module addresses the potential impact of an organisation’s arrangements for facilities management on the organisation’s external environment.
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Customer and Stakeholder Relations in FM Operations
This module addresses methods to ensure that customers and other stakeholders contribute to the maintenance, and evaluation of facilities supplies and services. It relates closely to the module on specification and procurement of facilities supplies and services, which addresses the customers’ and suppliers’ roles specifying what supplies or services will be required. Both modules are written to apply at an operational rather than at a strategic level.
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Specification and Procurement of Facilities Supplies and Services
This module addresses all of the stages of procurement, which necessarily include liaison with customers and other stakeholders. The module relates closely to the module on customer and stakeholder relations in facilities management, which addresses how to ensure that the customers and other stakeholders have a continuing role in maintenance and evaluation of the supply or service. Both modules are written to apply at an operational rather than strategic level.
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Health & Safety Responsibilities in FM
This module addresses the lines of responsibility for health and safety in facilities management, and how those responsibilities can be discharged.
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Budget Management of FM Operations
This module addresses delegated responsibilities for the budget management of operational functions, rather than budget management for facilities management as a whole.
Who will I learn from?
Programme Manager
Personal Academic Tutor
Each student is assigned a personal academic tutor to support you throughout your learning journey. They are available to offer you telephone and email support at any time. You can arrange to meet them for further one to one guidance at a time convenient to you.
Many of our past graduates have found it is the opportunity to ask a simple question, seek direction and submit a draft of their assessment that supported them most to successful completion. Emailing your tutor at any stage during your programme to ask a query or submit a draft of your assessment supports you to achieve your personal best throughout your studies with Portobello.
This level of one to one support is a particular benefit to choosing Portobello as your Institute of choice to complete your studies.
How will I learn?
Delivery Mode
This course has been specifically designed for delivery by online learning with live interactive webinar sessions. During the induction, you will be given your log-in details to the online portal, “ePortobello”. Here you will find course notes, reading lists, articles of interest and assessment guidelines. The content is structured in an easy to “find and follow” format. You will need basic computer skills such as searching the internet and typing a word document. The webinars are scheduled every 2nd week on the same evening to give structure to your learning journey and encourage you to continue to progress through the programme. The break between webinars allows you time to work on the assessment.
There is one to one tutor support available to you during your learning journey. You can upload your assessments and your support tutor will give you feedback on whether you are on the right track. Online learning allows you to study at your time with support available when you need it. Integrated throughout the programme are webinars, designed to give you the connection between theory and practice in facilities management.
Course Structure
This IWFM level 3 programme is available to study through webinars and online content. The content is available on “ePortobello” and is structured in an easy to follow “week by week” format.
The webinars are scheduled every 2nd week on the same evening to give structure to your learning journey and encourage you to continue to progress through the programme. The break between webinars allows you time to work on the assessment. It takes 24 weeks to complete the webinars with a further 4 weeks for submission of assignments at the end of the course. Webinars are recorded and should you miss a session, you can catch up with the recorded session at a later date. You will only be able to access Webinars of the group you are assigned to.
The programme commences with an induction webinar that gives you the details of what to expect throughout the course, how to access the information on ePortobello, how to contact your programme support team and an overview of the course and assessments you will complete during the 6 months of this programme. The induction session is held usually 3 – 5 days, prior to the start date of the course.
What is a Webinar?
A webinar, in the context of online learning, is a lecturer delivering a presentation or class online to a group of students. We use specifically designed e-learning software so you can participate in the class just as if you were present in the same room. You can ask a question of the lecturer at any stage during the class. The software is designed with “break-out rooms” where you can discuss a topic or complete a group exercise with a smaller group from your class. You will need a computer, laptop, tablet or smartphone that has internet connection, an audio facility so you can hear and speak during the class and a camera so your lecturer and fellow class participants can see you. The webinar is a secure online environment and only those permitted entry by the lecturer can gain access to the “classroom”. Webinars are recorded during each session and should you miss a session, you can catch up with the recorded session at a later date. You will only be able to access Webinars of the group you are assigned to.
Tutor Support
You can email your tutor at any stage during the module to ask a simple query or submit a draft of your assessment. Our programme management team are always available to offer you telephone and email support and if you need to, you can arrange to meet them for further one to one guidance.
Many of our past graduates have found it is the opportunity to ask a simple question, seek direction and submit a draft of their assessment that supported them most to successful completion. This level of one to one support is a particular benefit to choosing this mode of study. Portobello Institute has invested in a team of programme managers and tutors who are experienced sports therapy practitioners as well as qualified and knowledgeable educators. They are available to assist you at every stage of this programme.
A FLEXIBLE LEARNING JOURNEY
The schedule of this course is designed to offer you flexibility and support at the times you need it.
Unpredictable work hours are the norm of the FM so we record webinar sessions for you to catch up later should you be unable to attend.
You can book one to one tutor support at a time that is convenient to you including evenings and Saturdays.
Our expert tutors are available to support you throughout your learning journey, including the weeks when webinars are not scheduled.
How will I be assessed?
Assignments are work-based, reflecting live business projects and activities. These are the core assessment techniques used for this qualification.
Career prospects
Use this qualification to gain entry to a BSc (Hons) in Facilities & Workplace Management
Holders of an IWFM level 3 diploma can gain entry into year 1 of our BSc (Hons) Facilities & Workplace Management degree.
Related Courses
IWFM Level 4 in Facilities Management
This qualification is ideal for professionals working at an operational management level, responsible for managing day-to-day operations either in-house or outsourced. It is also suitable for those aspiring to work in such a role that currently work within the FM profession. Delivered online with webinars, you can work full-time and study this IWFM Level 4 Certificate in Facilities Management.
BSc (Hons) in Facilities & Workplace Management
This BSc (Hons) in Facilities & Workplace Management draws on the range of disciplines from financial to risk management, leadership to project management, and operation management to innovation and business development. This programme is aimed at those, working in the facilities or workplace management sector or working in support services/trades to the FM sector, seeking to develop their skills and knowledge to degree level to advance their career. This blended learning options enables you to work full-time whilst studying this BSc in Facilities and Workplace Management.
Speak to an expert
Choosing a course that will lead you to your career of choice is a significant decision. Understanding the delivery modes, supports available, career opportunities and further study options are all key considerations when making your choice. Our course adviser team are experts in the courses Portobello offers, the employment prospects and possible progression routes to Masters programmes – they will guide you through the detail and support you with any queries you may have.
It is important you make the right choice for you and choose the Institute and course that will best suit your needs.
Your Consultant

Brandon McLean
I am Brandon McLean, the Corporate Admissions Manager here at the Portobello Institute and I can be contacted on 01 892 0035.
Education is a journey and the destination is a career that you love. I support the department that helps you to plan your journey so you can find the path that’s right for you. I have been with Portobello since 2018 and I love the elation that you can see on the face and hear in the voice of a student who talks through a complicated goal, who we can provide with a simple solution. When the conversation has finished and they can clearly see the path forward, I am thrilled. Education is a milestone in determining your future, and I cannot think of a better milestone to have a hand in.
How do I apply?
A start date for this course will be announced soon. To register your interest on the course please contact [email protected] or contact us.
Requirements
Without a Leaving Certificate
This is an entry level programme and therefore there are no previous academic requirements or previous FM experience required.
Fees & Payment Options
Fees
Course Price
Year 1 base fee
Overall Course Price
Total amount due
Available Courses
Course | Delivery Mode | Start Date | Duration | Fees Per Year | |
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IWFM Level 3 Certificate |
Online with webinars
|
6 months | €2,495.00 |